[Remote] KENTUCKY- Healthcare Customer Service Representative – TTEC Community Partners- 2025

Note The job is a remote job and is open to candidates in USA. TTEC is a customer experience company that helps organizations build engaged and profitable customer interactions. The Healthcare Customer Service Representative will support customers remotely by answering communications, researching information, and resolving issues while maintaining patient privacy under HIPAA guidelines. Responsibilities Answer incoming communications from customers Conduct research to provide answers for customers to resolve their issues Skills 6 months or more of customer service experience Integrity to follow HIPAA guidelines on maintaining patient privacy (just as you would expect if it were your private information being shared) High school diploma or equivalent Computer experience High speed internet (> 25 mbps) Smart phone or another device that runs IOS or Android (iPad etc.) for your daily log-in While we recommend a USB wired heet, if you have a heet already, you may be able to use that (except for Bluetooth heets) Benefits Performance bonus opportunities PTO Tuition reimbursement Health and wellness incentives Supportive of your career and professional development Individualized webcam-enabled engagement and coaching 1000s of free courses to support your career growth Remote work in Kentucky Company Overview TTEC is one of the technology and services innovators that provides end-to-end, digital CX solutions. It was founded in 1982, and is headquartered in Englewood, Colorado, USA, with a workforce of 10001+ employees. Its website is http//