Order Processing Specialist
Order Processing Specialist
Staten Island, NY
A Staten Island-based firm is seeking a full-time Order Processing Specialist to join our team. This position offers a competitive benefits package.
Position Summary
The Order Processing Specialist is responsible for accurately entering, processing, and updating customer orders using our proprietary Order Processing System. The position requires extensive follow-up with vendors and internal staff by phone and email, as well as strong attention to detail and accurate record keeping.
Key Responsibilities
- Enter, process, and modify orders using the company's proprietary Order Processing System.
- Review orders for accuracy and resolve discrepancies with vendors and internal staff.
- Follow up with vendors and co-workers by phone and email to resolve issues and obtain necessary information.
- Maintain detailed and accurate records of orders and related communications.
- Reconcile discrepancy reports and credit card transactions.
- Enroll and maintain new vendor accounts.
- Learn and utilize various automated systems and software applications.
- Perform other related duties as assigned.
Requirements
- Ability to work effectively in a fast-paced environment and manage multiple priorities under pressure.
- Strong attention to detail and excellent organizational skills.
- Ability to multitask and prioritize work effectively.
- Ability to learn and adapt quickly to new computer systems and software.
- Proficiency with email and internet applications is required.
- Proficiency in Microsoft Excel is highly desired.
- Strong written and verbal communication skills.
- Previous order processing, administrative, or customer service experience is a plus.
Pay: $50,000.00 - $52,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
People with a criminal record are encouraged to apply
Work Location: In person