Manager, Travel
Description:
- Own the Americas travel program in alignment with global travel and expense policy and mobility strategy.
- Localize global travel policies to meet regional tax, labor, safety, visa, and regulatory requirements.
- Serve as the primary regional escalation point for travel-related issues.
- Manage regional relationships with the TMC, airlines, hotel chains, and car rental providers.
- Support sourcing, RFPs, and contract renewals with Procurement.
- Track supplier performance against SLAs, cost targets, and traveler satisfaction metrics.
- Drive cost optimization through preferred supplier adoption and traveler behavior change.
- Partner with Finance on budgeting, forecasting, and savings initiatives.
- Monitor leakage, out-of-policy spend, and compliance trends.
- Partner with Security and Legal on duty of care, traveler tracking, emergency response, and travel risk management.
Requirements:
- 6–10+ years of experience in corporate travel, mobility, or T&E management.
- Experience managing a multi-country travel program, ideally across the Americas.
- Experience working in a global or matrixed organization.
- Strong vendor management and stakeholder communication skills.
- Proven ability to manage cost, compliance, and traveler experience simultaneously.
- Familiarity with travel booking tools, expense platforms, and travel data analytics.
- Knowledge of regional tax, employment, and travel regulations, especially LATAM.
- Strong experience developing processes, documentation, and standard operating procedures from the ground up.
- Highly articulate with excellent verbal and written communication skills.
- Experience with Navan, Concur, NetSuite, Brex, Amex, and Google Sheets is a plus.
Benefits:
- Remote in the United States or hybrid near a hub office.
- Base salary range of $69,000–$135,000 USD.
- Equity and participation in the employee stock purchase program.
- Flexible paid time off.
- 20 weeks fully paid gender-neutral parental leave.
- Fertility and adoption assistance.
- 401(k) plan.
- Mental health counseling and transgender-inclusive health insurance coverage.