Manager, Product Design, Growth – Upper Funnel
Job Description:
- Define user-centered discovery, activation, and monetization experiences across product journeys, upgrade flows, pricing surfaces, and lifecycle touchpoints
- Work from concept to production, delivering UX, visual design, and prototypes
- Use behavioral data, funnel metrics, experiment results, and user signals to inform design decisions
- Design and lead experiments across acquisition, activation, and expansion funnels
- Establish reusable growth patterns in Mural’s design system
- Partner with engineers on accurate, high-quality implementation
- Directly manage one to three designers through 1:1s, goal-setting, feedback, and career support
- Balance individual-contributor design work with people leadership
- Mentor designers working on growth-adjacent surfaces
- Lead workshops and working sessions on pricing, packaging, onboarding, and upgrade opportunities
- Collaborate with product, research, and data science to define success metrics, shape hypotheses, and interpret outcomes
- Advocate for user trust as a growth asset
- Share growth approaches with design peers through critique and collaboration
- Contribute to design excellence where growth and monetization intersect with core product experiences
Requirements:
- 5+ years of product design experience working on complex applications, ideally in PLG, SaaS, or self-serve products
- 8+ years of product design experience, ideally in SaaS, productivity tools, collaboration software, or product-led growth environments
- Track record of leading growth, monetization, or conversion-focused design work
- Experience designing in-product discovery, onboarding, sign-up, or activation flows
- Experience partnering with product and data teams to interpret behavioral insights, experiment results, or funnel metrics
- Exceptional visual and interaction design craft, including spacing, motion, hierarchy, and clarity
- Ability to design within systems and understand how decisions cascade across surfaces and journeys
- Experience mentoring or leading other designers
- Strong communication skills
- Comfort working in fast-moving, experiment-driven environments
- Curiosity and proactive problem solving, including exploring edge cases and anticipating constraints
- Empathy for first-time users and sensitivity to trust, motivation, and cognitive load
- Experience with pricing architecture, packaging strategy, or monetization model design is a plus
- Experience mapping and designing activation journeys is a plus
- Hands-on experience using AI-assisted tools and vibe coding is a plus
- Background in organic acquisition or activation funnels at scale is a plus
- Familiarity with AI-assisted experiences or contextual intelligence in growth flows is a plus
- Experience working with data science teams on experimentation frameworks or causal inference is a plus
- Portfolio link required
- Legal authorization to work in the country of residence required
Benefits:
- Compensation offered based on location, level, job-related knowledge, skills, and experience
- Reasonable accommodation for individuals with disabilities during the application/interview process and employment
- Opportunity to collaborate using Mural daily
- Opportunity to shape how millions of people collaborate