Customer Success & Support - Telehealth

We are looking for a Customer Success / Service representative who can work hours 5-6 days per week (at least for a few hours per day)

We are a Telehealth company based in Florida

We have clients that get stuck in various part of the journey, ordering labs, scheduling labs, missing appointments, scheduling follow up with medical staff, etc

- You will work with the team to develop communication protocols for each part of the user journey

- You will need to work daily, to keep pushing on the clients

- You will need to need to send a brief daily report

- **Ideally, you can call, text and email the client

- Can start asap