Adobe Journey Optimizer Developer

September 16, 2026

Job Description:

Translate strategy into real-time journeys using Adobe Experience Platform and Adobe Journey Optimizer
Lead product lifecycle phases from ideation to launch
Develop dynamic content email templates in Adobe Journey Optimizer
Configure, test, deploy, and iterate personalized journeys and campaigns based on business requirements
Build, refine, and validate audience segments using real-time behavioral signals and profile attributes
Partner with lifecycle marketers, data scientists, channel le, data analytics teams, and cross-functional stakeholders
Conduct quality assurance across events, wait steps, personalization rules, and cross-channel triggers
Monitor journey performance, resolve execution issues, and refine logic to improve outcomes
Serve as a subject matter expert for Adobe Journey Optimizer and Adobe Experience Platform
Support team upskilling, platform governance, best practices, and continuous improvement
Deliver personalized member journeys that enhance engagement and satisfaction
Ensure accurate, compliant, and effective journey execution across digital and offline channels
Drive operational excellence through configuration, QA, and platform stewardship
Champion innovation and continuous improvement in marketing operations and customer experience

Requirements:

3+ years of experience in marketing operations, lifecycle marketing, or digital campaign execution
2+ years of hands-on experience configuring journeys in Adobe Journey Optimizer and Adobe Experience Platform
Hands-on experience developing emails using HTML and CSS
Exposure to JSON, event paylo, or API-driven personalization
Strong understanding of customer journey logic, event triggers, decision orchestration, and personalization
Effective communicator able to collaborate across technical and business teams
Comfortable working in agile and cross-functional environments
Strong attention to detail
Self-provided internet service with minimum 25 Mbps download and 10 Mbps upload for home or hybrid home/office employees
Dedicated workspace without ongoing interruptions to protect member PHI / HIPAA information

Benefits:

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